Contact us

Log in to your online account to check your balance, update your details, view your contributions, and access Scheme documents. If you haven't logged in before, you can register here.

For all other enquiries, you can reach us in the following ways:

  • Call Helpline on 0508 4 TEACH (0508 4 83224), or +61 3 8306 0965 if calling from overseas. You can reach us between 9am and 7pm Monday to Friday, except for national public holidays.
  • Email
  • Write to us at:

Teachers Retirement Savings Scheme
Mercer (N.Z.) Limited
PO Box 1849, Wellington 6140

Alternatively, you can contact the administrator of the Teachers Retirement Savings Scheme at:

20 Customhouse Quay
Wellington 6011
Phone: 04 819 2600